KiltronX is so sure we can and will meet your product expectations when using our products KILTRONX offers a unconditional 1 year satisfaction guarantee on all fabric applicators including dryer strips. Proof of purchase acceptable to KILTRONX is required and we hope you've been a registered member of our @KiltronXEnviro Twitter Following or KILTRONX BLOG BedBugReport.com.
Please know that KILTRONX will accept your returns or request for replacements without question as to your validity. All returns and refunds must be approved in writing prior to shipping and accepting with authorization number on package.
Due to HEALTH RISKS No returns will be accepted or authorized on products containing dead bedbugs. Please send securely packaged and mail any item you would like replaced or refunded.
Sadly Once a return has been completed no further use of KILTRONX 24/7 Concierge Service and privilege's will be available. If your problem is the bugs are eating you up, consider allowing us to help you through these difficult times as your choices are limited. you can return our product should we be able to not clear up your bed bug problem. but give KiltronX Products and expert and frightening times, GIVE HELP a chance before making a possibly wrong decision that will certainly cost you more!
No restocking Fees no gimmicks, no argument, no nothing just want you folks safe and happy. But it isn't easy and will take work. Just the nature of the bed bug problem. We pledge to work with you as a coach all the way at NO CHARGE.
KiltronX will replace exactly what has been sent for replacement so it is important to also send proof of purchase and entire item or product you need replaced with your contact and returned address information. We will need to contact you and confirm before processing and shipping replacement.
Refunds will be given after product is received back and inspection of product including any Bonus product contained.